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How do I log a support ticket through Postal Mail?


Most of classified organizations have limited access to email or telephone so another way to log a support ticket is through postal mail. Customers can send support ticket details to:


Service Desk,

ServIDEAS International,

No. 2, Floor 3, Al-Haseeb Plaza,

Opposite Shafi Hospital, O-9, Police Foundation,

Main PWD Road, Islamabad, Pakistan


Along with following information:

  • Product Name:
  • Product Model:
  • Product Serial No / S. Tag No. required
  • Brief Description of problem.
  • Requester Name:
  • Requester Contact No. required
  • Requester Postal Mail Address.
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